Post your techical queries on any product in our range of AntiVirus, AntiSpam, Content Security and Firewall Solutions sold under the brand names of eScan, MailScan, eConceal and X-Spam here. Your queries will be responded to by our expert technical team directly.
Moderators: Divesh, Gurdip Singh
by Garth Massey » Mon Aug 18, 2008 2:48 pm
Good Day
All i just need to find out once e scan was installed on my system. I
have been battle ing to open any excel file when it opens it has this bar at the bottom scanning with virus scanner.
It just hangs there then i have to end the task for to close excel.
I do have the latest version installed and es patch, if i un install e scan then it is fine please help..
From Garth Massey
Skype:mrlgm007
Msn:support@microworld.co.za
-
Garth Massey
-
- Posts: 9
- Joined: Tue May 20, 2008 2:56 pm
- Location: South Africa
by Varghese » Tue Aug 19, 2008 12:22 pm
Hello,
Can you confirm if you are using any other Anti Virus software apart from eScan which we doubt might be causing the problem.
Alternatively send a debug information to
support@mwti.net stating the reason. So that we could look into the matter and rectify the same.
-
Varghese
-
- Posts: 144
- Joined: Sat Dec 29, 2007 11:52 am
- Location: Mumbai
Return to Technical Support
Who is online
Users browsing this forum: No registered users and 10 guests