Post your techical queries on any product in our range of AntiVirus, AntiSpam, Content Security and Firewall Solutions sold under the brand names of eScan, MailScan, eConceal and X-Spam here. Your queries will be responded to by our expert technical team directly.
Moderators: Divesh, Gurdip Singh
by dattesh » Fri Jun 20, 2008 1:30 pm
Hello All,
One of our customer facing strange problem due to virus infections in network. We've supplied Corporate edition.
Symptom: at client end, whenever client machine reboot it automatically create one TEMP USER & login into that temp user, as well established new desktop & icons.
Attempt to remove all Users & disable all except Admin.
-
dattesh
-
- Posts: 37
- Joined: Fri Dec 28, 2007 6:15 pm
- Location: Gujarat
-
by Varghese » Fri Jun 20, 2008 3:43 pm
Dattesh,
Can you arrange for the logs and pinfect of the system where ever you are facing the same problem??? We could come up with a solution soon.
-
Varghese
-
- Posts: 144
- Joined: Sat Dec 29, 2007 11:52 am
- Location: Mumbai
by dattesh » Mon Jul 07, 2008 7:56 pm
logs has been sent to you, i have check logs but not getting solution.
-
dattesh
-
- Posts: 37
- Joined: Fri Dec 28, 2007 6:15 pm
- Location: Gujarat
-
by dattesh » Wed Jul 23, 2008 8:13 pm
Thanks Srinivas,
Today itself i got two more case of Temp User & i fwd to your given solution.
-
dattesh
-
- Posts: 37
- Joined: Fri Dec 28, 2007 6:15 pm
- Location: Gujarat
-
Return to Technical Support
Who is online
Users browsing this forum: No registered users and 19 guests