Monitor settings policy is in grey

[pascal]

Hello,

On our escan management console the icon Monitor Setings is in grey so we can't setup example "folder to exclude".

We have the version 9.0.779.102 of escan corporate.

We have already test the procedure with the file g0avpmcfg.klr

Thanks

Pascal

[vikas]

Please follow the below procedure:

1. Open monitor settings.
2. Select the folder which you want to exclude.
3. Save the settings.
4. Open registry.
5. Then browse to following key:
HKEY_LOCAL_MACHINE\SOFTWARE\MicroWorld\eScan for Windows\MwMonitor\ExcludeFolders\F1

Here you will find the folder you have excluded.

Click on "F1" key

6. Then click on "Registry" Menu, Then click on Export Registry file.
7. Save the file as g0mwmon.reg in c:\pub\update folder.
8. Then go to c:\progra~1\escan\vista folder and copy avpmcfg.klr file to g0avpmcfg.klr and then move g0avpmcfg.klr file to c:\pub\update folder.
9. Then download the updates from client. This should resolve the problem.

[pascal]

ok this procedure work

but

In the escan monitor on the client we see nothing, we need to go in the registry to see the exclude folder.

How to setup different rules to client ?

Thks for the help

[axel]

Hello Vikas,
hello Pascal,

We have the same problem. So it seems to be a general problem with EMC.

eScan Corp. for MailScan 9.0.779.102

[pascal]

When do you plan to correct this ?

[vikas]

Yes, on client side monitor settings are not accessible. You can see the changes in c:\progra~1\escan\log\monvir.log file.

No need to go to registry.

It will be available soon.

[inbloom222]

I just notice that everytime i add an excluded folder it creates another key "F2".
If i'm to add this reg. entry what should be its filename? and does it mean to say that everytime i add another excluded folder/file i need to export it 1 by 1. Hope you get my point.
thanks

[chandeep]

using 9.0.742.98, and want to add a extension and change monitor settings from All infectable to By Mask and add an extension to the list.

[mln]

In a network of 250 machines they do not want the Attention message to come the product is Escan Corporate can we do from the server.

The new virus found box should not pop up.

[mln]

With the latest ESPATCH the monitor settings are enabled in Eserv and hence we could deploy monitor settings from the server.