Access Deny to copy file or folder

[patel.mahesh]

Dear Sir,

We are using eScan corporate version 11.0.1139.1277 DB in all our clients. but is some client if I try copy some folder or files from network to local drive then it gives error of access deny. and for this problem I have to do pause protection of eScan and then I success to copy folder. So please find out the problem in eScan and give the solution for it.

Thanks in advance.
Mahesh Patel

[vineeth]

Dear Customer,

Thank you for contacting us at eScan.

With reference to your query, requesting you to kindly provide us your contact details so that a Technical Support Representative will contact you directly and help you to resolve the issue.