by Henning » Wed Mar 17, 2010 2:21 pm
Hello Shrinivas,
are you able to give me an status-update? Costumers are calling again and again. Is there a chance to disable the "out-of-date" message?
eScan v10:
Yes, I know... but since Microworld is the only Anti-Virus Scanner I know, where I have to buy a new Release-Version even if license-periode is not over, an update is not an option for every costumer! People dont want to pay for their anti-virus solution two-times.
By the way - we are still facing stability problems with eScan v10 and avpmapp.exe which use 100% CPU and locks the whole system. I already sent debug-logs to german support.
Anyway - I'd expect that Microworld checks the Signatures from Kaspersky before uploading them to the Microworld update-servers. Our costumers are quite angry already, because they cant understand that it takes 4-5 days to uncover the problem and solve it. They just get the pop-ups and are asking themselfes if they are really safe?
kind regards,
henning