Broadbans connection hangs up

[Ashok]

Hi,
I have installed escan ISS on a laptop having BSNL broadband connection. After installation when i connect to broadband it connected. But after running 4 to 5 minuts It hangs. There is no response from broadband connetion and even i am unable to disconnect it.

Please help me.

Thanks,

[mln]

Dear Sir

Can you specify the operating system of your system and if you are using a USB MODEM or a router.

It would be easy to give a solution.

[Ashok]

My operating system is Windows XP SP2. The broadband modem is connected through USB as well as LAN cable.

I think this is a firewall problem. But can't understand that If i install Quick Heal then connection will not hang. But when I install escan then connection hangs up.


Thanks

[mln]

When we have complaints saying on installing Escan BSNL internet connection does not browse poperly or gives out a error Page cannot be displayed.

In that case Please add these Open Source DNS and it starts working


DNS 208.67.222.222 and 208.67.220.220

[Ashok]

Dear Sir,

I have tried earlier. But problem is not solved.

The problem is system hangs. Even I can't disconnect the internet connection. Mostly in Dial Up connection.

When I connect broadband through dial up. After some time screen task bar color changed to gray and resize the screen, zig zag screen then every things hangs up.

Thanks

[dattesh]

Dear,

I've faced same problem in gujarat but after running latest espatch1.exe & restart machine it gone solved such issue. Please give ur feedback if any query