Post your techical queries on any product in our range of AntiVirus, AntiSpam, Content Security and Firewall Solutions sold under the brand names of eScan, MailScan, eConceal and X-Spam here. Your queries will be responded to by our expert technical team directly.
Moderators: Divesh, Gurdip Singh
by Deep777 » Sat Feb 28, 2009 7:04 pm
Early after installation it was showing Escan Monitor Icon in system tray. But now it is now showing this icon. I tried by checking properties Hide inactive icon. Here Escan Icon is not present.
-
Deep777
-
- Posts: 11
- Joined: Wed Sep 10, 2008 9:04 pm
by agnelo » Mon Mar 02, 2009 7:27 am
Deep777 wrote:Early after installation it was showing Escan Monitor Icon in system tray. But now it is now showing this icon. I tried by checking properties Hide inactive icon. Here Escan Icon is not present.
Pls restart the computer and the monitor will load again. Or please go to Windows services and select the eScan Monitor Service and right click on it and click Start. You can then resume the eScan Monitors protection.
-
agnelo
-
- Posts: 5
- Joined: Thu Jun 26, 2008 8:38 pm
- Location: Michigan
-
by Deep777 » Sun Mar 08, 2009 5:56 pm
Windows services is set to automatic, Stop, Start button are not active. Service Status is showing : Starting
Still the problem persist.
Please Help Me....................
-
Deep777
-
- Posts: 11
- Joined: Wed Sep 10, 2008 9:04 pm
by Kuron » Sun Mar 08, 2009 7:34 pm
Which operating system are you running? Have you applied avpatch.exe?
Best regards
Martin
-
Kuron
-
- Posts: 7
- Joined: Fri Jan 16, 2009 9:27 pm
by Deep777 » Tue Mar 10, 2009 8:22 am
Windows XP Pro SP2, how will i come to know about avpatch.exe whether install or not.
-
Deep777
-
- Posts: 11
- Joined: Wed Sep 10, 2008 9:04 pm
by Kuron » Tue Mar 10, 2009 12:15 pm
The fact that the shield is inactive is a typical sign that you should apply avpatch.exe
Best regards
Martin
-
Kuron
-
- Posts: 7
- Joined: Fri Jan 16, 2009 9:27 pm
Return to Technical Support
Who is online
Users browsing this forum: No registered users and 21 guests