avpatch.exe only temporarily operant

[Kuron]

I had a call from a (not yet) customer regarding the deactivted monitor-issue.

As far as I got it, they are using the the eScan Professional Edition, Build 9.something.

After downloading and applying avpatch.exe, the monitor seems to have been active again for a while, but when the user returned to his machine after having applied the patch to other machines, it was inactive again.

All I could do was to suggest to make sure that license- and activation-code are available, uninstall the current installationwith revo uninstaller (in order to also get rid of obsolete registry-entries and directories and then reinstall and reactivate.

Is there any better and more sensible solution out there somewhere?

[vikas]

Please run the latest espatch for this.

[vikas]

Its been added to the updates. Please update you AV and check again.

Alternatively download espatch and check.