Post your techical queries on any product in our range of AntiVirus, AntiSpam, Content Security and Firewall Solutions sold under the brand names of eScan, MailScan, eConceal and X-Spam here. Your queries will be responded to by our expert technical team directly.
Moderators: Divesh, Gurdip Singh
by Girish_gms » Tue Apr 07, 2009 6:05 pm
Hi
I have installed eScan Version 10.0.968.374 DB on WindowsXP service pack 2, I have set the Endpoint security to Scan the USB devices/Drives and to ask for password.
When I connect the USB Device, 90% of the time eScan asks for the password to be entered but only 50% of the time USB scanning happens automatically.
Otherwise there is no Auto scanning conducted, may I know what is the reason behind the same, and even though there is no Whitelist USB selected, the used USB if inserted it even sometimes skips asking for password.
Do pls let me know the remedy for the same.
Regards
Girish.K
-
Girish_gms
-
- Posts: 3
- Joined: Thu Mar 19, 2009 5:46 pm
by Varghese » Wed Apr 15, 2009 12:25 pm
Hello,
We will check the same. If its a problem we will get it corrected and the change will be available with the next hotfix.
Thanks for your feedback.
-
Varghese
-
- Posts: 144
- Joined: Sat Dec 29, 2007 11:52 am
- Location: Mumbai
by agnelo » Thu Jun 18, 2009 10:50 am
Does the USB have a autorun or have any data on it?
-
agnelo
-
- Posts: 5
- Joined: Thu Jun 26, 2008 8:38 pm
- Location: Michigan
-
Return to Technical Support
Who is online
Users browsing this forum: No registered users and 12 guests