on eScan client show update server as ( Unknown Host )

Post your techical queries on any product in our range of AntiVirus, AntiSpam, Content Security and Firewall Solutions sold under the brand names of eScan, MailScan, eConceal and X-Spam here. Your queries will be responded to by our expert technical team directly.

Moderators: Divesh, Gurdip Singh

on eScan client show update server as ( Unknown Host )

Postby vikas » Fri Jan 25, 2008 2:03 pm

eScan server sends a UDP broadcast to all the clients. And whoever is listening to this request will get the server ip address automatically. But If your subnet is connected with ROUTER then the Broadcast will not travel to different subnet. Because ROUTER does not route broadcast messages.

Solution : You need to allow eScan UDP broadcast in router configuration.
vikas
 
Posts: 124
Joined: Fri Dec 28, 2007 7:36 pm

Postby vikas » Fri Jan 25, 2008 2:04 pm

If all are in same subnet then check whether eScan server announcement is on or not.
vikas
 
Posts: 124
Joined: Fri Dec 28, 2007 7:36 pm


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 23 guests