eScan - Antivirus & Content Security Forum

Dear Sir,

We are using eScan corporate version 11.0.1139.1277 DB in all our clients. but is some client if I try copy some folder or files from network to local drive then it gives error of access deny. and for this problem I have to do pause protection of eScan and then I success to copy folder. So please find out the problem in eScan and give the solution for it.

Thanks in advance.
Mahesh Patel

Dear Customer,

Thank you for contacting us at eScan.

With reference to your query, requesting you to kindly provide us your contact details so that a Technical Support Representative will contact you directly and help you to resolve the issue.