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I went somewhere wrong while retrieving Machine code

PostPosted: Wed Jul 10, 2013 11:09 am
by pbupadhyay
I went somewhere wrong while retrieving Machine code.
I am getting option for renewal. What should i do. Please help me out?

Re: I went somewhere wrong while retrieving Machine code

PostPosted: Thu Jul 11, 2013 3:43 pm
by vineeth
Dear Customer,

Thank you for contacting us at eScan.

With reference to your query, please note that if you have newly installed eScan and activated the same,and if it shows you the renewal message box, it means that the product has been activated successfully.
Additionally, in case you want to check the license key inserted,open the "License.ini" file from eScan installation folder (C:\programfiles\escan for a default installation)
The license key inserted would be mentioned next to RegKey
[License_History]
RegKey0=XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XX

For more information, requesting you to kindly contact our Live Online technical support from our website or send us your contact details so that a technical support representative will contact you and help you further.