37a_appcompat.txt

Post your techical queries on any product in our range of AntiVirus, AntiSpam, Content Security and Firewall Solutions sold under the brand names of eScan, MailScan, eConceal and X-Spam here. Your queries will be responded to by our expert technical team directly.

Moderators: Divesh, Gurdip Singh

37a_appcompat.txt

Postby sharmavbr » Mon Aug 04, 2008 6:10 am

Dear Mr Vikas

In Xp O/S I found one error that "37a_appcompat" some times it is showing and immediately web browser, some of the Applications and Explorer are also automatically closing. Whenever the error is showing with different numbers and also above file already sent to support.

Please give the solution.

With regards
VBR SARMA
09866039592
sharmavbr
 
Posts: 7
Joined: Wed May 14, 2008 7:40 am
Location: HYDERABAD

Postby mln » Mon Aug 04, 2008 9:18 am

Appcompat.txt is not the problem. It contains information about the problem. Open it up in notepad.

When you get an error message that references appcompat.txt, it'll usually give you the full path to the file. So click on Start, Run and enter:

notepad C:\DOCUME~1\username\LOCALS~1\Temp\WER7b4e.dir00\appcompat.txt

Where "C:\DOCUME~1\username\LOCALS~1\Temp\WER7b4e.dir00\appcompat.txt" is replaced with the actual information that was presented in the error message. You'll see a lot of technical information that begins with this:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>

Followed by information about the program that was running at the time an error occurred. Note: it's not meant that you understand this. It's meant for the engineers back at Microsoft to use to analyze failures and hopefully provide fixes over time.
Lakshmi Narayanan
Chennai
mln
 
Posts: 67
Joined: Fri Dec 28, 2007 6:08 pm
Location: Chennai


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 13 guests

cron