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exclude file and folder

PostPosted: Fri Mar 18, 2011 7:13 pm
by patel.mahesh
we are using eScan corporate version 10.0.1058.686. We had found a problem that we had add one file in exclude list but eScan delete it as a virus.

PostPosted: Sat Mar 19, 2011 7:47 pm
by tarique
Dear Mahesh,

Kindly download latest eScan hotfix from below link.
http://escanav.com/hotfix

After applying eScan hotfix then exclude file & folder.
Hope this will resolved your issue.

If not then we would request you to kindly join us on Online chat so that we can check the cause of the problem and resolve the same.

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Thanks & Regards,
Tarique Khan
eScan