FATVIRUSES

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FATVIRUSES

Postby Anish » Fri Jul 08, 2011 3:43 pm

Hello,

have complaints from my customers saying that eScan is unable to detect & clean FAT viruses and some of my clients has installed eScan in their sytems has lost photographs compltely from memory cards etc and even one or two hard disks has also damaged because of this.

can anybody help me with solution for this.

regards
anish c nair
Anish
 
Posts: 8
Joined: Sun Dec 20, 2009 7:38 pm

Postby vineeth » Tue Jul 12, 2011 5:59 pm

Dear Customer,

Thank you for contacting us at eScan.

With reference to the problem, we request you to kindly join us on our live online chat with a Technical Support representative inorder to solve your queries.
Also,in case you have any such suspicious files , please send the same in a password protected zip format to samples@escanav.com.
With Regards,
Vineeth K.
eScan
Web site: www.escanav.com
Technical Support Website:- http://support.mwti.net/support
vineeth
 
Posts: 114
Joined: Fri Feb 22, 2008 7:19 pm
Location: Mumbai


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