eScan cannot detect Viruses

Moderators: Divesh, Gurdip Singh

eScan cannot detect Viruses

Postby rajwanshi » Sat Mar 10, 2012 6:05 pm

eScan cannot detect and effectively remove w32.virtob.gen 12 virus

...please do some thing about it.
rajwanshi
 
Posts: 3
Joined: Sat Jul 19, 2008 2:34 pm

Postby vineeth » Tue Mar 13, 2012 11:34 am

Dear Customer,

Thank you for contacting us at eScan.

With reference to your query,requesting you to kindly send us sample files in password protected zip format to samples@escanav.com .
Please note that even though the virus name appears to be same,file infectors like "Virtob" have different variants .
You can also join us on our live online chat and give us more details about the problem you are facing.
http://support.mwti.net/support
With Regards,
Vineeth K.
eScan
Web site: www.escanav.com
Technical Support Website:- http://support.mwti.net/support
vineeth
 
Posts: 114
Joined: Fri Feb 22, 2008 7:19 pm
Location: Mumbai


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