schedule scan never start scanning
Posted: Tue Oct 27, 2009 10:51 am
Hi every one
I have escan Corporate for 50 users, after installing version 10.0.997.491 most of users Pc s can’t start schedule scan normally, the scan window open on time but scanning never starts
the scanned Objects counter remain on 0, only the timer is working and everything else not, then if cancel scanning, I can’t close the window normally, I must end task
Before the Last update it was working normally not for most users complaining about the scanning window.
if I start the scanning manually it works
I wish I can find answers in this forum because I can’t get any help from the “24/7” online help
Thanks
I have escan Corporate for 50 users, after installing version 10.0.997.491 most of users Pc s can’t start schedule scan normally, the scan window open on time but scanning never starts
the scanned Objects counter remain on 0, only the timer is working and everything else not, then if cancel scanning, I can’t close the window normally, I must end task
Before the Last update it was working normally not for most users complaining about the scanning window.
if I start the scanning manually it works
I wish I can find answers in this forum because I can’t get any help from the “24/7” online help
Thanks