eScan Server Updated Date stuck at 15th April 2009 11:49

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Postby jasonhing » Thu Aug 13, 2009 12:03 pm

A quick update. I can now download the updates but the date remains the same, even after deleting the versions.dat file.

*******************************************************************************
Automatic HTTP Downloader Ver 4.0.2.89.
-------------------------------------------------------------------------------
8/13/2009 2:20:02 PM Starting Automatic HTTP session to host http://www.microworldsystems.com/pub/update
Connecting to HTTP host <Direct connection>
Requested file name and size
Error Occured:
Error reading Line 1 of C:\DOCUME~1\ALLUSE~1\APPLIC~1\MICROW~1\eScanBD\versions.dat!
Connecting to HTTP host <Direct connection>
Connecting to http://www.microworldsystems.com...
Requested file name and size
FILELIST.LST was not downloaded properly!
----------------------------------------------------------------------
8/13/2009 2:20:08 PM Terminating HTTP Session
*******************************************************************************
Automatic HTTP Downloader Ver 4.0.2.89.
-------------------------------------------------------------------------------
8/13/2009 2:32:10 PM Starting Manual HTTP session to host http://www.microworldsystems.com/pub/update
Connecting to HTTP host <Direct connection>
Requested file name and size
Error Occured:
Error reading Line 1 of C:\DOCUME~1\ALLUSE~1\APPLIC~1\MICROW~1\eScanBD\versions.dat!
Connecting to HTTP host <Direct connection>
Connecting to http://www.microworldsystems.com...
Requested file name and size
Successfully Downloaded File - avp.klb (128284)
Successfully Downloaded File - phupdn.txz (308358)
Successfully Downloaded File - updll5.dlz (725196)
KLB comparison started
There is no file found in KLB comparison
Downloaded 3 files. Terminating session...
----------------------------------------------------------------------
8/13/2009 2:32:26 PM Terminating HTTP Session
Comparing files in C:\PUB\UPDATE\ with files in C:\PROGRA~1\eScan\
File successfully copied from C:\PUB\UPDATE\G0AVPMCFG.KLR to C:\PROGRA~1\eScan\G0AVPMCFG.KLR
File successfully copied from C:\PUB\UPDATE\G0escanset.ini to C:\PROGRA~1\eScan\G0escanset.ini
File successfully copied from C:\PUB\UPDATE\G0MainSet.Ini to C:\PROGRA~1\eScan\G0MainSet.Ini
--------------------------------------------------------------------------
----------------------------------------------------------------------
8/13/2009 2:32:40 PM Terminating HTTP Session
*******************************************************************************
Automatic HTTP Downloader Ver 4.0.2.89.
-------------------------------------------------------------------------------
8/13/2009 2:33:36 PM Starting Manual HTTP session to host http://www.microworldsystems.com/pub/update
Connecting to HTTP host <Direct connection>
Requested file name and size
Error Occured:
Error reading Line 1 of C:\DOCUME~1\ALLUSE~1\APPLIC~1\MICROW~1\eScanBD\versions.dat!
Connecting to HTTP host <Direct connection>
Connecting to http://www.microworldsystems.com...
Requested file name and size
Size of local files matches with that of remote files. Terminating session...
----------------------------------------------------------------------
8/13/2009 2:33:40 PM Terminating HTTP Session
Comparing files in C:\PUB\UPDATE\ with files in C:\PROGRA~1\eScan\
----------------------------------------------------------------------
8/13/2009 2:33:44 PM Terminating HTTP Session
Regards,
Jason Hing
jasonhing
 
Posts: 92
Joined: Thu Jul 02, 2009 1:04 pm

Postby tarique » Sun Aug 16, 2009 11:01 am

Kindly provide us remote connection & please follow the procedure to provide remote connection
Right click eScan Monitor Icon and click on eScan Remote Support, Then it will Give you ID and Password provide that ID and password.
Before providing remote connection please come online on live chat from our website
http://www.mwti.net and then give us the ID and Password So that we will connect your machine and we can resolve your problem.


_______________________________
Thanks & Regards,
Tarique Khan,
MWTI





jasonhing wrote:Now it becomes worse. After deleting the versions.dat file, eScan can longer update as it cannot find the update server anymore. Here is the log from my latest attempt to update.

Please note that this server is on a separate network from the majority of the 200 users. The other escan servers can update. Only this one is controlling another 25 users and they cannot get the latest update to test the avpmapp.exe fix.

Please check.

*******************************************************************************
Automatic HTTP Downloader Ver 4.0.2.89.
-------------------------------------------------------------------------------
8/13/2009 12:56:26 PM Starting Manual HTTP session to host http://www.microworldsystems.com/pub/update
Connecting to HTTP host <Direct connection>
Requested file name and size
Error Occured:
Error reading Line 1 of C:\DOCUME~1\ALLUSE~1\APPLIC~1\MICROW~1\eScanBD\versions.dat!
Connecting to HTTP host <Direct connection>
Connecting to http://www.microworldsystems.com...
Requested file name and size
FILELIST.LST was not downloaded properly!
----------------------------------------------------------------------
8/13/2009 12:56:31 PM Terminating HTTP Session
----------------------------------------------------------------------
8/13/2009 12:56:40 PM Terminating HTTP Session
tarique
 
Posts: 66
Joined: Tue Feb 12, 2008 6:02 pm
Location: Mumbai

Postby jasonhing » Mon Aug 17, 2009 6:25 am

This is solved now. The support email instructed me to delete the filelist.lst file and that worked. Now it is up to date. Thank you.

Issue closed.
Regards,
Jason Hing
jasonhing
 
Posts: 92
Joined: Thu Jul 02, 2009 1:04 pm

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