EMC - Deploying Client Install

Post your techical queries on any product in our range of AntiVirus, AntiSpam, Content Security and Firewall Solutions sold under the brand names of eScan, MailScan, eConceal and X-Spam here. Your queries will be responded to by our expert technical team directly.

Moderators: Divesh, Gurdip Singh

EMC - Deploying Client Install

Postby ccsoftware » Tue Mar 24, 2009 2:40 am

Hi,

I'm trying to deploy out the client installation to an XP Pro machine.
Escan ISS for SMB v10.0.968.374.
I'm getting the error message: "The user does not have access to the requested information."
I have tried the following suggestion I was able to find in the old KB:
1. made sure the hidden file share (admin$) is enabled
2. Limit local account user of blank pw to console logon only is DISABLED
3. Set Network Access: Sharing & Security Model for Local Accounts to "Classic - Local User autenticates as themselves"

Any other suggestions?

Warm Regards,
Joan
C&C Software Solutions Inc.
ccsoftware
 
Posts: 57
Joined: Mon Feb 25, 2008 8:32 pm
Location: Canada

Postby Varghese » Tue Mar 24, 2009 3:12 pm

Did you try installing the agent at the client machine and check.

Link to the agent is :

http://mail3.mwti.net/mwinsagent.exe
Varghese
 
Posts: 144
Joined: Sat Dec 29, 2007 11:52 am
Location: Mumbai

Postby axel » Tue Mar 24, 2009 8:46 pm

Also check if File and Print Sharing is enabled on clients.
Regards,
Axel

DA&S Technology, Germany
axel
 
Posts: 58
Joined: Wed Jan 30, 2008 4:24 pm
Location: Germany

Postby ccsoftware » Wed Mar 25, 2009 2:41 am

Thanks for the suggestions.
Yes the file and printer sharing are enabled.

I tried installing the mwinsagent but I'm still getting the same error when I check the status on that system.... any other ideas?

Thanks!
Joan
ccsoftware
 
Posts: 57
Joined: Mon Feb 25, 2008 8:32 pm
Location: Canada

Postby agnelo » Wed Mar 25, 2009 8:23 am

Are you able to ping that workstation?
also from the command prompt try the following command:

NET USE * \\PCName\Admin$ ( Hit Enter )
This will prompt you for a user name and password.

If this does not connect, then that means that Windows is not allowing you to access the computer.
agnelo
 
Posts: 5
Joined: Thu Jun 26, 2008 8:38 pm
Location: Michigan

Resolved

Postby ccsoftware » Thu Mar 26, 2009 9:27 pm

Hi All,

FYI... I found the issue.

I was logging in to that system as a user that was part of the Administrators group.. apparently this isn't enough to give access to the admin$. When I used Administrator login credentials I was able to deploy out the installation.

Thanks for your help.

Joan
C&C Software Solutions
Canada
ccsoftware
 
Posts: 57
Joined: Mon Feb 25, 2008 8:32 pm
Location: Canada


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 8 guests