eScan v10 Blocks all Network Access

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eScan v10 Blocks all Network Access

Postby ccsoftware » Tue Feb 17, 2009 10:59 pm

Hi,

I have a customer who has installed eScan AV for SOHO on a small home network. In order to view the shares they need to pause the protection in eScan. This also prevents users from printing... with protection on the system will lock up when trying to print... when protection is paused it works fine.
How do we configure eScan to allow this traffic?
Is it possible to disable protection period..so it isn't enabled on reboot?

Thanks,
Joan
C&C Software Solutions Inc.
ccsoftware
 
Posts: 57
Joined: Mon Feb 25, 2008 8:32 pm
Location: Canada

Postby Sidney » Wed Feb 18, 2009 12:03 pm

Hello..
Which version eScan does your customer use??
I know eariler build eScan DEFAULT disable LAN share.
You can enable it from Firewall Setting.
If you using eScan 10.0.962.356, they default make a ZONE rule for local area network to allow local LAN share.

Hope this can help you.
Sidney
Taiwan eScan & MailScan Distributor
Duckysoft Co., Ltd.
http://www.escan.com.tw
Sidney
 
Posts: 55
Joined: Mon Apr 14, 2008 8:12 am
Location: Taiwan

Postby arvind123890 » Thu Feb 19, 2009 10:19 pm

If u still the face the same problem after allowing the both in the firewall,

Just do this which must solve ur problem:
Go to c:\windows in command prompt
and type edit win.ini
under it u will find an entry called remove simple file sharing
whichs value will be 1
just change it to 0
and save the win.ini after making the changes, and reboot ur machine

This must solve ur problem.
arvind123890
 
Posts: 19
Joined: Wed Apr 30, 2008 8:23 pm
Location: kolkata

Postby ccsoftware » Mon Feb 23, 2009 4:15 am

Thanks! We did have the older version on. The new one adds the local LAN as a trusted zone which eliminates the problem.

Joan
C&C Software
ccsoftware
 
Posts: 57
Joined: Mon Feb 25, 2008 8:32 pm
Location: Canada


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