Mail Vanishing

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Mail Vanishing

Postby Varghese » Fri Feb 22, 2008 7:23 pm

We are having e-mail with attachments dissapearing (receiving & sending).

I tried sending an e-mail from my bluebottle account while watching the 'Active Sessions', for a short 2 seconds I see the bluebottle serve attach.

I have found this in the smtpsvr log. It seems to verify the recipient and then there is an 'RSET' and the connection closes.

Any suggestion would be appreciated.

I am also looking at it from Mailscan.


Quote:21/2/2008 12:55:18.796 - 00002246<MAIL From:<pikes@bluebottle .com> SIZE=2058
21/2/2008 12:55:18.796 - 00002246>250 2.1.0 <pikes@bluebottle.com>... Sender ok


21/2/2008 12:55:19.046 - 00002246<RCPT To:<john.pike@newsco-software.co.uk>
21/2/2008 12:55:19.186 - 00002246>250 2.1.5 <john.pike@newsco-software.co.uk>... Recipient ok


21/2/2008 12:55:26.561 - 00002246<RSET
21/2/2008 12:55:26.561 - 00002246>250 2.0.0 OK


21/2/2008 12:55:26.811 - 00002246<QUIT
21/2/2008 12:55:26.811 - 00002246>221 2.0.0 [217.41.113.212] Server Closing Connection





VPoP3 Enterprise 2.5.0b
MailScan 5.38
Varghese
 
Posts: 144
Joined: Sat Dec 29, 2007 11:52 am
Location: Mumbai

Postby axel » Mon Feb 25, 2008 7:08 pm

Take a look into MailScan's SPOOLOUT folder, if there are some files with extension .MER these should be your missing mails.
In SPOOLER.LOG there should be an entry for of these files telling you "Unable to create CMD from ..."

Sometimes we also have this problem with MailScan 5.30. Which I already reported to support crew.
Regards,
Axel

DA&S Technology, Germany
axel
 
Posts: 58
Joined: Wed Jan 30, 2008 4:24 pm
Location: Germany


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