eScan - Antivirus & Content Security Forum

While we are deploying espatch1 / MWAV patches from server through emc > by selecting install Other software option some clinets giving below kind of messages can any one help

06/12/2008 12:40:35 PM Connecting Computer ...ADMIN
06/12/2008 12:40:35 PM User Name Administrator
06/12/2008 12:40:35 PM Deploying other software files to host ADMIN. Pls Wait ...
06/12/2008 12:40:38 PM Task ‘Install/Unstall/Upgrade Software on Host’ successfully scheduled ADMIN
06/12/2008 12:40:38 PM ====================================================
06/12/2008 12:40:38 PM Connecting Computer ...FIN-SRILATHA-SY
06/12/2008 12:40:38 PM User Name
06/12/2008 12:40:38 PM Deploying other software files to host FIN-SRILATHA-SY. Pls Wait ...
06/12/2008 12:40:39 PM Deploying eScan Files To Host Failed!
06/12/2008 12:40:39 PM ====================================================
06/12/2008 12:40:39 PM Connecting Computer ...KUM
06/12/2008 12:40:39 PM User Name Administrator
06/12/2008 12:40:39 PM Deploying other software files to host KUM. Pls Wait ...
06/12/2008 12:40:43 PM Deploying eScan Files To Host Failed!

Can any one faced such kind and is there any solution

Did you try to ping to the system where in the deployment failed.

If pinging works fine try to set the correct host configuration viz the username and the password.

This is the reason the first deployment worked successfully whereas the other two failed. Check and confirm

In case the above is working and still you face the issue please delete the log files of the system and then apply the user name and password and try.

Varghese wrote:Did you try to ping to the system where in the deployment failed.

If pinging works fine try to set the correct host configuration viz the username and the password.

This is the reason the first deployment worked successfully whereas the other two failed. Check and confirm

Unless those are not come to N/W we can't see those failed clients in our EMC. More over in that issue I have 90 users and more than 30% clients replied the same message.

mln wrote:In case the above is working and still you face the issue please delete the log files of the system and then apply the user name and password and try.

I tried your suggestion, its not working, Later, I deployed these failed clients by selecting each one at a time. At this time these did not gave any trouble.