My network is infected with xxx virus how to clean it?

Post your techical queries on any product in our range of AntiVirus, AntiSpam, Content Security and Firewall Solutions sold under the brand names of eScan, MailScan, eConceal and X-Spam here. Your queries will be responded to by our expert technical team directly.

Moderators: Divesh, Gurdip Singh

My network is infected with xxx virus how to clean it?

Postby vikas » Wed Feb 06, 2008 4:08 pm

Please follow the below steps to remove virus from the network.

1. Make sure you have escan installed on all the system and escan monitor is on.
2. Make sure you have latest updates.
3. If you are using XP or ME then make sure before disinfection you disable system restore option.
4. Disconnect a computer or local network from the Internet.
5. Disable network sharing or set strong passwords for all shares.
6. Scan all files on all drives on all computers.
7. Restart all disinfected computers.
8. Scan all hard drives on disinfected computers again to make sure that no more infected files are left. If needed, repeat disinfection procedure.
9. Enable network sharing, keep strong share passwords.
10. Reconnect the disinfected computer or local network to the Internet.
vikas
 
Posts: 124
Joined: Fri Dec 28, 2007 7:36 pm

Return to Technical Support

Who is online

Users browsing this forum: No registered users and 29 guests

cron